About Us

We believe good health begins with good water.

We have been helping Australian families experience the benefits of filtered and purified water for more than 30 years. As a family-owned Gold Coast business, we’ve grown into one of Australia’s biggest and best water filtration and purification businesses through our commitment to quality products. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers.

One of the easiest steps anyone can take to improve their health is to improve the quality of their water. Not only is it better for your health, but it’s better for your wallet and better for the environment.

We’re here to provide ongoing support and service – be it choosing the perfect product, installing your water filtration system or having our service technician make a house call (in our serviceable areas ).

Whether you’re a customer or an employee, we consider you part of the Pure Water Systems family. For us, your health and well-being are what matters most, and we genuinely believe in what we do.

Plumbing Licence No.
QBCC Act Licence No: 15359903
NSW Licence No: 337690C

Our Promise To You

Staff In The Know

Every Pure Water Systems team member is passionate about health and wellness.

We consider ourselves ‘water nerds’ and we make it our business to ‘immerse’ ourselves in the water filtration and purification industry, in addition to knowing all there is to know about our own products. We remove the confusion and provide simple solutions, tailored to suit your individual needs.

Premium Products You Can Rely On

Most of our water filtration systems are assembled by our technicians in Australia – we like to be ‘hands on’.

When it comes to maintaining the ongoing quality of your filtered water, our submicron triple action carbon block technology Hi-Tech Optimiser Cartridge (HTO) is the hero of Australian water filters, backed by NSF certification. The HTO is made by the world pioneers of carbon block technology exclusively for Pure Water Systems – for simply superior filtration.

Satisfaction Guaranteed!

As further support of the confidence and belief we have in our products and our knowledge, we offer a 30-Day Money Back Satisfaction Guarantee.

If for any reason you’re not happy, then we’re not happy. We’ll find an alternative solution or offer a refund – simple! We also provide 12 Month Warranty on all systems.

Service & Support

As a family-owned business trading for over 30 years, we’ve grown into one of Australia’s biggest and best water filtration and purification companies.

You don’t stay in business for that length of time without creating a large and loyal customer base. As a valued customer, you’ll receive a free reminder service when your system is due for scheduled maintenance or regular service. That’s just another way we strive to make life easier and more convenient for you. As an added benefit, whether you choose to take advantage of our professional in-home servicing from one of our own technicians (in our serviceable areas), or if you prefer to service your system yourself, you’ll only pay for the cost of the cartridge. There’s no call out fee OR postage for regular scheduled services – now that’s real value.

Better Water

Tastes better, feels better, IS better!

We ensure that our products do what they say they will do – provide you with PURE, fresh, filtered water.