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Important Information

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Series of articles about the impacts of good water in your family’s life. Also check out our DIY tutorials on how to install filters and change filter cartridges.

Learn more about our story and our mission to bring good water to all households in Australia.

Service & Support

Our aim is to ensure all Australians have access to a fresh source of healthy filtered or purified water. That’s why we service most major Australian metropolitan areas and also ship our products Australia wide!

Our service technicians and Burleigh Heads based customer service support team are ready to assist with the maintenance of your Pure Water Systems system.

Our technicians provide a comprehensive cartridge replacement and maintenance service for your system. Typically, most cartridges require replacement every 12 months. When you are due for a cartridge replacement and service, our friendly team will give you a courtesy call to arrange a service time that is convenient for you.

If you have any questions or queries, or you would like to book in a service, please contact our team directly on 1300 808 966.