DIY Install Your Bench Top Water Filter

Most customers can install their system in just a few minutes using the included fittings and adaptors. Simply follow the steps below.

Installation Guide

Follow these simple steps to install your benchtop water filter

Identify If You Have an Aerator

Check your tap type and remove the aerator if required.

Identify Your Tap Thread

Determine whether your tap thread is internal or external.

Identify the Adaptor You Need

Measure your tap and match the correct adaptor.

Choose & Install Your Tap Adaptor

Fit the correct adaptor to your tap securely.

Watch Installation Video

Follow the full benchtop filter installation guide.

Test & Enjoy

Run water through your system and enjoy fresh filtered water.

Which Tap Do You Have?

Select your tap type to find the right adaptor for your benchtop water filter

A) Standard Aerator

You will notice at the end of the faucet there will be a small piece that is able to be screwed on / off.

Go to Step 2

B) Internal Aerator

These require a special aerator key available for purchase HERE.

Go to Step 2

C) No Aerator

You will notice an open end on your tap with no aerator or thread visible.

Go to Step 3

D) Retractable / Veggie Sprayer Tap

Due to the design of the retractable or veggie sprayer tap, a bench top filter is unable to be attached correctly. You may want to consider installing an under sink filter.

View Under Sink Systems

A) Internal / Female Thread

The thread is on the inside of the tap.
This will need a male adaptor.

Go to Step 3

B) External / Male Thread

The thread is exposed and is on the outside of the tap.
This will need a female adaptor.

Go to Step 3

STEP 3 — IDENTIFY THE ADAPTOR SIZE YOU NEED

In this step you need to measure the diameter of your aerator or the end of your tap in millimetres (mm) to match the size of the tap adaptor in the next step.

Internal / Female Thread

After you have removed the aerator, use a ruler to measure the diameter (mm) of your aerator for an internal / female thread.

External / Male Thread

Use a ruler to measure the diameter (mm) of the end of your tap for external / male thread.

No Aerator

Using a ruler, measure the diameter (mm) of the end of your tap opening.

STEP 4 — CHOOSE & INSTALL YOUR TAP ADAPTOR

Once you have identified your tap thread and adaptor size, select the matching adaptor below to view installation instructions or reference images.

NO Adaptor

Standard thread adaptor for most kitchen taps
Size: 22mm
Thread Type: Internal / Female
No additional adaptor required.

Watch Video

Tap Adaptor 1 (TA1)

Extended thread adaptor for recessed taps
Size: 24mm
Thread Type: External / Male
Tap Type: Mixer Tap

Watch TA1 Video

Tap Adaptor 2 (TA2)

Size: Approx. 12.5mm, 15mm, 16mm, 19.5mm, 22mm expanded
Thread Type: Any - Internal / Female, External / Male & No Thread
TapType: Slim Spout

Watch TA2 Video

Tap Adaptor 3 (TA3)

Size: 15-21mm
Thread Type: Internal / Female
or External / Male
Tap Type: Thin-Medium Neck or Goose Neck Tap Styles

Watch TA3 Video

Tap Adaptor 4 (TA4)

Size: 17mm (external), 20mm (internal)
Thread Type: 3 Way - Internal / Female 17mm
- External / Male 21mm
Tap Type:Slim Spout / Coroma Taps

Reference Image Only

Tap Adaptors 5 - 10

Different adaptor sizes available. For installation guidance, we recommend watching the Tap Adaptor 1 installation video, as it is the closest match for these adaptor types.

View Reference Guide

Laundry Cock (LC3/4) Adaptor

Size: 20mm (internal)
Thread Type: Internal / Female
Tap Type: Washing Machine Tap

View Reference Guide

Outdoor 3/4HC Adaptor

Size: 25mm
Thread Type: Internal / Female
Tap Type: Garden Tap

View Reference Guide

Still unsure which tap adaptor is suitable?

If you are unsure which tap adaptor is suitable for your faucet, please contact our friendly team who are able to assist you to find the right solution and help get you enjoying filtered water as soon as possible.

STEP 5 — WATCH INSTALLATION VIDEOS

Select your bench top system below to watch the full installation walkthrough video.

Standard Bench Top Water Filter Installation for Town Water

Complete step-by-step installation guide for standard bench top water filter systems.

Doulton Ceramic Benchtop System for Tank Water

Installation walkthrough for Doulton ceramic bench top filtration systems.

Stainless Steel Hi-Tech Optimiser Benchtop System for Town Water

How to install your stainless steel hi-tech optimiser bench top water filter.

Stainless Steel Doulton Ceramic Benchtop System for Tank Water

Installation guide for stainless steel bench top water filtration systems.

Need Help With Installation?

Our friendly Australian-based support team is here to help if you need assistance during installation or choosing the correct adaptor.

Live Chat Support

Available during business hours for quick assistance.

Call Support

Speak directly with our Australian support team.

Email Support

Send us photos or questions and our team will assist you.

Support Hours:

Monday to Friday
8:30am – 5:00pm AEST

Downloads & Installation Guides

Download helpful setup guides and installation resources.

Tap Adaptor Guide PDF

Complete guide to choosing the right tap adaptor

Benchtop Installation Guides

Choose your benchtop type for specific instructions

Cartridge Replacement Guide

How to replace your filter cartridges

Troubleshooting Guide

Common issues and solutions

Frequently Asked Questions

Still have questions? Below are answers to some of the most common benchtop installation and adaptor questions.

Do all benchtop systems include tap adaptors?

Yes. Our benchtop systems include a range of standard tap adaptors designed to suit most common kitchen taps.

What if none of the adaptors fit my tap?

If none of the included adaptors fit your tap, please contact our Australian support team. We may be able to recommend an additional adaptor solution or an alternative filtration system.

Can I use a benchtop filter with a retractable veggie sprayer tap?

No. Due to the design of retractable / pull-out veggie sprayer taps, benchtop systems cannot be connected correctly. We recommend considering an under sink filtration system instead.

Do I need a plumber to install a benchtop system?

No. Benchtop systems are designed for simple DIY installation using the included tap adaptors and fittings.

What tools will I need?

Most installations require little to no tools. In some cases, a basic spanner may help remove a tight aerator. Internal aerators may require a separate aerator key, which you can purchase here.

What is an aerator?

An aerator is the small fitting attached to the end of many kitchen taps. It may screw off externally or sit recessed inside the tap opening.

How do I know if my tap thread is internal or external?

If the thread is located inside the tap opening, it is an internal/female thread. If the thread is visible on the outside of the tap, it is an external/male thread.

How do I measure my tap adaptor size?

Use a ruler to measure the diameter across the centre of the tap opening or aerator in millimetres (mm).

Can I replace the filter cartridges myself?

Yes. Benchtop systems are designed for easy DIY cartridge replacement. Our team also provides courtesy reminder notifications when replacements are due.

How often do cartridges need replacing?

Most carbon cartridges require replacement approximately every 12 months depending on water usage and water quality.

My system is leaking after installation. What should I do?

Check that the adaptor and diverter valve are tightened correctly and that all rubber washers and o-rings are seated properly. Refer to the troubleshooting guide or contact support if needed.

Why is the water flow slow?

Slow flow can occur if the adaptor is not fitted correctly, the diverter valve is partially closed, or the cartridge requires replacement.

Why does my water appear cloudy at first?

Cloudiness is typically harmless trapped air released during the initial flushing process and usually clears quickly.

Do benchtop systems require permanent plumbing modifications?

No. Benchtop systems are portable and connect directly to compatible kitchen taps without permanent plumbing modifications.

Can I take my benchtop system when travelling or caravanning?

Yes. Benchtop systems are ideal for renters, caravanning, camping and portable use thanks to their easy DIY installation.

Still Need Help?

Our Australian-based support team is available via live chat, phone and email during business hours to assist with installation and troubleshooting.

Call Support Email Support