Yes. All Pure Water Systems benchtop water filters include our standard adaptor kit designed to suit many common Australian kitchen taps. Additional adaptor kits are also available for purchase if your tap requires a specialised fitting.

If none of the included adaptors fit your tap, additional tap adaptor kits are available for purchase online. Follow our Tap Adaptor Guide to identify the correct adaptor, then view our full range of Tap Adaptor Kits here: https://purewatersystems.com.au/collections/tap-adaptor-kits

No. Due to the design of retractable / pull-out veggie sprayer taps, benchtop systems cannot be connected correctly. We recommend considering an under sink filtration system instead.

No. Benchtop systems are designed for simple DIY installation using the included tap adaptors and fittings. Additional adaptor kits are also available for taps that require specialised connections.

Most installations require little to no tools. In some cases, a basic spanner may help remove a tight aerator. Internal aerators may require a separate aerator key, which you can purchase here.

An aerator is the small fitting attached to the end of many kitchen taps. It may screw off externally or sit recessed inside the tap opening.

If the thread is located inside the tap opening, it is an internal/female thread. If the thread is visible on the outside of the tap, it is an external/male thread.

Use a ruler to measure the diameter across the centre of the tap opening or aerator in millimetres (mm).

Yes. Benchtop systems are designed for easy DIY cartridge replacement. Our team also provides courtesy reminder notifications when replacements are due.

Most carbon cartridges require replacement approximately every 12 months depending on water usage and water quality.

Check that the adaptor and diverter valve are tightened correctly and that all rubber washers and o-rings are seated properly. Refer to the troubleshooting guide or contact support if needed.

Slow flow can occur if the adaptor is not fitted correctly, the diverter valve is partially closed, or the cartridge requires replacement.

Cloudiness is typically harmless trapped air released during the initial flushing process and usually clears quickly.

No. Benchtop systems are portable and connect directly to compatible kitchen taps without permanent plumbing modifications.

Yes. Benchtop systems are ideal for renters, caravanning, camping and portable use thanks to their easy DIY installation.

If you've moved house and no longer have your original adaptor, you'll first need to identify the thread type and diameter of your new tap. Depending on your tap configuration, you may require TA-KIT-01, TA-KIT-02 or TA-KIT-03.

Yes. Replacement tap adaptor kits are available for purchase here and can be used if your original adaptor has been lost, damaged or is not compatible with your current tap.

Follow our Tap Adaptor Guide to identify your tap type, thread type, and diameter. If you're unsure, send our team photos of your tap, and we'll help identify the correct adaptor kit.